DELIVERY SERVICE PAYMENTS

PAYMENT FOR DELIVERY SERVICES

Booking and paying Online:
Booking and paying for a courier service could not be easier. Just browse our site and click on any service that you wish to book and put it into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

Booking and Paying Via Correspondence:
Alternatively, you can arrange a collection and delivery via email [Here] , WhatsApp [Here] , fill in a quote request form [Here] . or contact us via our webform [Here] .
You can also contact us via phone but we prioritise digital communication.

Payment Methods Accepted:
We automatically accept Credit/Debit card payments via PayPal, (a PayPal account is not required but can be used), we also accept PayPal payments directly (a PayPal account is not required but can be used) and we accept Bank Transfer. Apart from Bank Transfers we use PayPal to process all online transactions for your security, and for ours, all sensitive information is handled by PayPal and not stored, so for security your information is 100% safe. We do not charge for Card, PayPal payments or Bank Transfers.

When paying via Bank Transfers, select the "Bank Transfer" option when booking and we will forward our account details (please follow up by emailing us confirmation once payment has been made via Bank Transfer).

Accounts and Discounts:
Customers can open an account to track their bookings but this is not necessary, confirmation is still emailed to the customer at every stage. For high volume and regular users we can offer a discount up to 10%.

Privacy Policy:
Carpartcouriers.co.uk do not disclose buyer's information to third parties. Cookies are not used on this site, however to store collection and delivery addresses you can store your details if you select the "Remember Me" option.

Payment Times:
If the booking and payment are received by 19:00 GMT we can collect next working day.

Delivery Schedule Pick up time: 08:00 - 18:00 Monday to Friday (no collections on bank holidays or weekends)

Delivery speed: 1 - 2 working days 95% are delivered next working day but this is not a time guaranteed service.

Refunds:
If a courier service is cancelled before it has been uploaded to the system and no label has been issued we will make an instant refund. However if a booked service is cancelled after it has been processed we will cancel with the carrier, however if the driver still comes to collect you will need to turn him/her away and not give the driver anything, and confirm to us via email, then we will issue a full refund. If the driver does not attend for collection on the date after a cancellation please email us after 19:00 and we will again issue a full refund.

SHARING PAYMENT DETAILS:

Credit Card Security:
All credit card numbers and details are taken via PayPal for security, so your information is 100% safe. No sensitive information is kept or stored. Collection and delivery address and contact details are stored by us for your booking and this information is 100% safe and NEVER shared for any reason.

Privacy Policy:
Carpartcouriers.co.uk NEVER disclose buyer's information to third parties. Cookies are NOT stored by us on this site or our servers. Once you have selected a service and booked and you wish to store addresses the address book can be used to store your details if you select the "Remember Me" option.

CUSTOMER ACCOUNTS AVAILABLE BUT NOT REQUIRED

ASK US ABOUT OUR 10% DISCOUNT FOR REGULAR CUSTOMERS